Pulling water from the earth is not a piece of cake. It has many technicalities involved.  We understand the technical difficulties of it and maintaining and enhancing the value of your property. That's why we're excited to introduce our specialized submersible fitting services designed to ensure the optimal performance of your property's water management systems.

Our skilled technicians are equipped to handle the installation process with care and precision. We understand the importance of your property's appearance, and our team works efficiently to complete installations with minimal disruption to your daily life.

Stay ahead of the curve by taking advantage of our upgrade and retrofit services. We can enhance the performance of your existing water features, keeping your property in line with the latest trends and technologies.

We respect your time and aim to complete projects efficiently, minimizing any inconvenience to you and your family.

Labour charges of boring a submersible will be calculated as per the depth of boring. 

The loading and transportation charges of the required tools to bore are not covered in the charges suggested by the portal. It would be informed after the site visit of service providers.  

The charge suggested by the portal is applicable for plain land only. If the boring work needs to be done on any constructed property, the rates may vary. On constructed property, charges will be informed after the site visit, and it depends on how the technicians will place their machinery to do the boring work.

Question 1 : How will I make the payment of my complete project?

Answer: Website provides the tentative labour of your project subject to applicable terms and conditions. On the first visit of service providers, they will cross verify the details filled by you in the portal and inform the final actual labour of your project and will settle steps of jobs and percentage (%) of payment in below mentioned format.

After settlement of labour, the company asks for a 20% advance security deposit. This amount will be kept with the company till the project completion and would adjust in the last & final payment of the project. Company keeps this amount as a security deposit & settlement purposes during the project.  

Customers can release the rest 80% payment to the service providers as per the decided steps of work. Security deposit of 20% will be adjusted at the end & finalization of project.

Question 2: What if After physical inspection, I am not satisfied with the provided labour charges or anything else and I want to deny to proceed ahead.

Answer: Yes absolutely, no issue. If you are not satisfied and you want to deny to give the approval, in that case only minimum visit charges @200/- would be chargeable and the lead will be closed.  

Question 3: What if I want to add or remove any work during the running project. Am I able to revise my job & labour during the running project?

Answer: Yes, website has an option to add or remove the work and re-design the total labour, so no worry about work and payment fluctuation during the job. 

 
Question 4: What if, the work holds from the customer end due to any trouble like financial, payment arrangement, office/job troubles, health issues of someone in my know.

Answer: In case of any pre-known troubles like financial, payment arrangements, office/job troubles etc. Customers are highly advised to inform the company/service providers before 7 days of trouble arrives so that the company can search new work for the service providers and can accordingly manage their schedule. In the hold days of service providers, they lost their productivity and outcome. In that hold period service providers are unable to accept any new job and if they leave the previous site un-complete, previous customers also blame them and its book the loss of service providers. Hence, If customers ignore this guideline and do not give the advance intimation, minimum charges of Rs. 500/- per day for technician and Rs. 250/- per day for helper would be chargeable for hold period only. These holding charges are applicable for regular/continuous work like construction work, flooring work, painting, POP etc. Part wise work like plumbing; electricians are not covered in this.

Customers are also advised to discuss with company/service providers if any financial trouble can arrive during the project at the first visit of service providers so that they can accordingly set up the steps of jobs & payment stages accordingly.

In case of any sudden issue like health related to the customer and in their know, the service provider/company will ask from the customer for how many days the work can be on hold. If the hold days exceed more than 3 days, the service providers are authorized to leave the site and take a new booking. Minimum charges for hold are not applicable for those 3 days.  

Question 5:What if my work holds due to government holidays like Diwali, Holi, Rakhsabandhan, Eid, Lohri, Christmas etc.  

Answer: Big festivals like Diwali, Holi, Rakshabandhan, 2 October, 15 August, 26 January for hindues  , choti&badi Eid for muslims& Christmas for christens  would not count in hold days. Any government restrictions like curfew, lockdown etc. will not count in hold days.    

Question 6:What if my work holds due to non-availability of working flow at site?  

Answer: In case of non-availability of working flow at site, minimum holding charges on per day basis are not applicable. 

Question 7: What if my work holds from the service provider’s end?  

Answer: If work holds from service provider’s end or service providers stopped giving response to the customer, company will wait for 5 working days of the service provider. In that period company will try to establish the connection with service provider. If connection established and service provider start responding to the company/customer, company will ask the reason of non response, if reason found genuine/considerable, company will re-start the work with the prior approval of customer. If service providers do not give the response or an untraceable, the company will appoint new service providers on that site after 5 working days, such type of non-responsive activity will give a negative impact on the previous service provider performance.    

Question 8: In case of any part work, how will my labour settle and how will i get my balance refund if any?  

Answer: If the work stopped in middle and part payment needs to be settled, In that case if working service provider is in contact with us, company representative will conduct a visit with working service provider at customer site and would settle the labour in consideration of all the parties (customer, service provider & company representative). If the working service provider is not in contact with the company, our representative will only visit the customer's site and settle the labour.  Except settled labour balance payment will be refunded to the customer in 7 working days. 

Question 9: What if I have a shortage of funds and I want any part work, is there any procedure for that?    

Answer: Yes there is a procedure for that also and it has explained in work terms and conditions. You can check the same from there.